Key Responsibilities:

  • Report to Operations Director
  • Have operational responsibility for assignments within defined portfolio, including client and staff relations to include:
  • Contract start up
  • KPI/SLA scoring
  • Weekly site visits
  • Client meetings
  • Annual employee appraisals
  • Probation and performance assessments
  • Attending Monthly Operations Meetings
  • Staff disciplinaries
  • Business development within geographical portfolio area
  • Recruitment and new employee induction
  • Employee site training and continuous development
  • Duty Manager (24/7) cover in line with roster (4 week rotation)
  • Ensuring sites are scheduled and holidays covered

Candidate Skills

  • Proven Contracts Management experience
  • Security industry experience
  • 24/7 availability
  • Good communication skills, both written and verbal at all levels
  • Ability to work on own initiative and manage time well in a logical way, and within in a busy environment
  • Good IT skills, and proficient in MS Office applications
  • Frontline SIA licence essential
  • Time and attendance software experience an advantage


  • £30,000 per annum salary
  • Company car
  • Laptop, phone and tablet
  • Company pension
  • 20 day’s holiday per year, plus 8 bank holidays

Please use reference HAC542 when applying.